Frequently Asked Questions
Q1: Can I have a sample order for the solar led light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable. Please contact us to receive a quotation.
Q2: What are the payment terms available?
We accept various payment methods including TT, Western Union, Paypal, and Visa. Credit card payments are also accepted.
Q3: What is the typical lead time for production?
Samples typically take 1-5 days. For mass production of quantities over 8000pcs, the lead time is usually 1-2 weeks.
Q4: Which color temperatures can you provide?
We offer a wide range of options: 2700K (Soft White), 3000K (Warm White), 4100K (Natural White), 5000K (Daylight), 5700K (Cool White), and 6500K.
Q5: How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping options are also available for larger orders.
Q6: What kind of warranty is provided for these lights?
We offer a 3-5 year warranty on our solar products, ensuring long-term reliability and performance.