Frequently Asked Questions
Can I request a sample for testing?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable. You can send an inquiry to receive a quotation.
What are the available payment terms?
We accept payment via TT, Western Union, Paypal, and Visa/Credit Cards.
What is the typical lead time for production?
Samples typically take 1-5 days, while mass production requires 1-2 weeks for orders exceeding 8000pcs.
What color temperatures can you provide?
We offer a wide range including 2700K (SW), 3000K (WW), 4100K (NW), 5000K (DW), 5700K (CW), and 6500K (SCW).
Do the products come with a warranty?
Yes, we offer a comprehensive 3-5 year warranty on our LED solar products.
How is the shipping handled?
We usually ship via DHL, UPS, FedEx, or TNT with an arrival time of 3-5 days. Airline and sea shipping are also available as options.
Lumina Light
