Frequently Asked Questions
What information is needed for a customized solar light solution?
We require the sunshine hours per day for the installation location, the number of continuous rainy days in your region, and the height of poles or road width to provide the best configuration.
How does the system perform during cloudy or rainy days?
Our systems are designed to store enough energy to operate for up to seven nights without charging. The solar panels will continue to charge the battery even in cloudy conditions, albeit at a reduced rate.
What is the maintenance schedule for these lights?
There is no regular maintenance required. However, keeping the solar panels clean of dust and debris ensures maximum charging efficiency, especially in arid climates.
What are the lifespans for the various components?
The LED lights have a lifespan of over 30,000 hours, batteries last between 5-7 years, and solar panels maintain power generation capacity for a minimum of 25 years.
What kind of warranty is provided?
We offer a 2-year all-inclusive warranty that covers the LED lamp holder, power supply, solar modules, battery, and controller under normal usage conditions.
Is the installation complex for integrated models?
No, the integrated design eliminates the need for external cabling. It can be easily mounted on various types of posts (iron, wood, bamboo, or plastic), significantly reducing labor and transportation costs.